The Food Standards Agency has today published its views on a number of legal questions around the establishment of a UK-wide ’scores on the doors’ scheme. Scores on the doors schemes provide consumers with information about hygiene standards in food businesses.

please us the link  http://www.food.gov.uk/news/newsarchive/2008/nov/legal

The FSA have published an update on their national consultation on the roll out of “Scores on the Doors” for more details follow the link below;

www.food.gov.uk/news/newsarchive/2008/nov/sotd

All those who visited our stand at the Wolds Expo in Bridlington, will be eagerly awaiting the outcome of the free prize draw for a Bottle of Lanson Black Label Champagne. I can announce that the lucky winner is Janice Collins of Working Links in Hull.

Congratulations Janice and I hope you enjoy the Champagne.

Another excellent trade exhibition this year, with visitor numbers estimated at approx. 900 for the day. The atmosphere amongst the visitors and exhibitors was fantastic. The wine and food tastings went down a storm.   www.bridlingtonfreepress.co.uk/news/Crowds-flock-to-Wolds-Expo.4662698.jp

Guests visiting the Ardan Training Consultancy Limited stand were enlightened by the “Perception Display” where a series of pictures were viewed and interpreted differently by individuals, demonstrating the fact that we all have our own “Perception” of the world.

Visitors were also given a very brief insight into their “Personality Type” either red, blue, yellow or green or a mixture of some or all of the colours. This gave visitors a greater understanding on how to approach and communicate with individuals with different personality types.

Another aspect of the Ardan stand was the Food Safety and Health and safety display- visitors were treated to a variety of photographs that were amusing but had a serious message to convey.

To sum up the day visitors and exhibitors alike had a great day in great surroundings  and roll on next years Expo.

Hi

I just wanted to say thank you to everyone who attended the 1/2 day event we put on yesterday at David Lloyds in Hull. The feedback from the event was great. People seemed to particularly enjoy and learn a lot from the Personality session. If anyone would like to learn more about either this topic or other subject areas we specialise in please call us on 07971023539 or send us an email on enquiries@ardantraining.co.uk.

Q Have you ever wondered why sometimes when you meet someone for the first time you just click, it is as if you have known him or her for years? And with others it is a disaster from the start?

Q Have you ever considered why certain people really like the way you approach them but others don’t give you the time of day?

Experienced business people know that the key to success is great communication.

This practical session will help participants develop advanced interpersonal skills necessary to build rapport - allowing them to be more effective in their relationships with customers and colleagues.

The primary objectives of this session are:

· To develop an understanding of how individuals communicate and why it sometimes fails.

· To recognise individuals’ behavioural styles and learn how to adapt to effectively meet others’ needs.

· To explore strategies to assist in dealing with different or even ‘difficult’ people or colleagues.

Agenda

09.15 Registration and Coffee

10.00 Building Rapport Through Improved Communication

10.45 Coffee

11.05 Building Rapport Through Improved Communication

12.00 Q&A

12.15 Buffet Lunch

Thursday 15^th May 2008

David Lloyd

Kingswood

Hull

For more information or to book your place please call 01482 778276

For those of us planning to eat out in London in the near future, I can reveal that 80,000 of it`s eateries now have their hygiene scores online. With Food Standards Agency (FSA) support it has been decided to unite all the London pilot “Scores on the Door” schemes into one easy to understand website. www.yourlondon.gov.uk/foodscores.

Window stickers with the star rated score will be issued to all businesses.

Whilst it is not obligatory to display your score it is strongly encouraged. The FSA is seeking to make it a legal requirement.

The scoring system is zero stars= very poor and will have enforcement notices in place through to 5 star which is excellent.

This is good news for consumers who are now able to make a choice where to eat based on the hygiene of establishments.

The FSA has commissioned independent research into different “scores on the Doors” schemes running throughout the country with a view to promoting one preferred scheme countrywide.

I had the pleasure of exhibiting in the Wolds Expo, the Business and Hospitality show at 3B`s @Leisure World in Bridlington last week.

The exhibition is an annual event supported by the Bridlington Hotel & Guest House Association amongst others.

Not only were the exhibitors all enthusiastic about their products and services, but the visitors were very approachable, friendly and willing to spend time to discuss their business needs and also to pass on their valuable experience.

The event was opened by the wonderful Kim Woodburn AKA the Queen of clean, co-star of the highly successful TV show “How Clean is your House”

Kim visited our exhibit and we had a conversation around whether the houses she depicted on the telly were real life or made up. She stressed that they were absolutely real and that the owners would benefit a great deal if they undertook one of our Food Hygiene Training Courses. They are “dirty Buggers but absolutely wonderful people” she stated. Kim asked me to have a photo taken with her (or was it the other way round!) Any way, I think we look great together- I would say that wouldn`t I?

The day was a great success with the only downside being that attendance seemed to be slightly down from last year.

Role on next year.

Oh! the winner of the free prize draw for a bottle of Moet Chandon Champagne was Gail Egan from the Glencoe Hotel in Bridlington so our congratulations go to her.

A few facts
In a recent Chartered Institute of Personnel & Development survey (June 2007) 84% of business’s surveyed said they experience recruitment difficulties. 83% of Private Sector businesses said they found it difficult to hold on to employees with labour turnover rates of between 18.1 and 22.6%. Recruitment now costs businesses between £4,333 and £7,750 per new hire which if you are an SME can be a huge chunk out of your profit.
As these figures show the costs of getting recruitment wrong can have devastating effect on your bottom line so finding the right person for your vacancy must be your priority.

This one day course provides all the tips, skills and techniques that you need to ensure that you maximise the return on your recruitment investment.

Workshop Objectives

By the end of this course delegates will be able to:

• Understand the recruitment process from vacancy to appointment
• Plan and prepare for a selection interview.
• Project a professional image during the interview that puts the candidate at ease.
• Specify the requirements of the job vacancy to be filled and maintain a focus on the interview’s primary objectives.
• Select the most suitable candidate for the job vacancy against pre-determined criteria
• Make effective decisions about each candidate based on the information gained during the interview

Workshop details

Date : Friday 23rd November 2007
Duration : 1 Day
Timings : 09.00—16.00
Location : Market Weighton Business Centre
Becklands Park
York Road
Market Weighton
YO43 3GL
Cost : £175.00 (NB 15% discount for ERBN members)

Lunch and Refreshments are provided.

Contact details : If you are interested in this or any other of our development solutions please contact:

Vanessa Naldrett on 07971023539 / vanessa@ardantraining.co.uk